Oktoberfest - ein Fest der Landeshauptstadt München
Photo: Sebastian Lehner

FAQs for Wiesn visitors

From ATMs to luggage storage to the Wiesn post office

Where can I get cash out or store my luggage? How can I book a tour of the Wiesn? What do you do if a child gets lost in the crowds? In the Oktoberfest grounds and around them there are all sorts of things to make life easier for Wiesn visitors. Here is an overview – also on the official Oktoberfest app!

Getting cash out at an ATM

Want to enjoy chicken and beer but no cash in your wallet? No problem. Around 12 ATMs belonging to different banks and savings banks can be found at the entrances to the Oktoberfest grounds. In most of the large beer tents there are also ATMs, which also take MasterCard and Visa. The upper limit for withdrawals is 1,000 Euro and the machines are located in quieter parts of the tents – the security staff keep an eye on them. The quickest way to find the nearest ATM is on the map on the Oktoberfest App in the section “Service”.

Luggage storage and push chair parking spots at the Wiesn

If you have large luggage with you, you can’t take it into the grounds. Bags and rucksacks can be no bigger than 3 liters in volume and no bigger than 20 x 15 x 10 centimeters (approx. 8 x 6 x 4 inches). Push chairs are not allowed in the grounds on Saturdays and on the public holiday (October 3rd). On the other days they are allowed till 6 pm.

There are several luggage storage areas by the different entrances to the Wiesn. Depending on weight, the fees are between 4 and 7 euros per item of luggage. Parking a push chair costs 3 euros. Luggage storage is open on Friday and Saturday from 11 a.m. to midnight, on all other days from 11 a.m. to 11 p.m.

Police, first aid, lost-and-found department: the Service Center

Just behind the Schottenhamel tent is the Theresienwiese Service Center. Here the most important contact points for those seeking assistance can be found. Among others you can find:

The Wiesn Police Station

The central police station, which sends out continuous patrols across the Wiesn, can also be directly sought out here.

First aid

For minor injuries you can get a band-aid or something more. In emergencies please always call 112 and give as many details as possible. The tent entrances have a letter for the compass direction and a number – naming these helps the emergency services to find you.

The Security Point

For female guests there is, following the campaign “Safe Wiesn”, a contact point in case of harassment, theft or if you lose contact with your group. You can also order a taxi from this point. The lost child point: Lost children can be left and collected here. You can also find baby changing and breastfeeding areas around here.

The lost-and-found department

Lost items are given in here, stored and given back to their owners. But it’s only worth coming in 1 or 2 days after you’ve lost something. All the important telephone numbers can be found here.

Individual and group tours around the Wiesn

If you really want to get to know Oktoberfest, you can be shown round by professionals and see behind the scenes. Providers are, for example, the official guides of München Tourismus who offer group tours which last approximately one and a half hours. Of course many other languages are catered for. More information

Historical Oktoberfest tours

“Universum Oktoberfest” offers historical Oktoberfest tours – there are different packages, from classic to “hearty” (these are very popular) to “Schützenliesl” with crossbow shooting or “Knödel und Kultur” (“Dumplings and Culture”) with lunch in the Munich Dumplings Restaurant at the Oktoberfest site. Individual choices are also catered for. Children and those with reduced mobility can also take part. More information

Individual tours

If you want a fully tailored tour, you can choose from a list of qualified tour guides and get in touch with the right guide via “Münchner Gästeführer Verein e.V”. Along with contact details, the website also displays qualifications and languages offered by the guides.

From Oktoberfest to the world: Wiesn post office

Deutsche Post AG and Niederlassung Philatelie GmbH are based next to the main Oktoberfest entrance gate – here you can send Wiesn greetings and souvenirs like beer mugs problem-free to the whole world. Of course with Oktoberfest stamps!

The Oktoberfest app

Wiesn in the pocket of your Lederhosen or Dirndl is found in the form of the official Munich City Oktoberfest app. Here there’s not just information, news and dates but also an interactive site map, which you can use to easily find all tents, rides, stalls and vendors and service stations like ATMs, toilets or first aid stations.

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